NOTICE: Membership Purchase/Member Discount Trip Purchase Delay

If you have just purchased a membership in order to purchase our trips or tours at the member discounted rates, please be aware that the member discounted fares are not immediately available to you. Your membership records must be incorporated into our reservations system, a process which normally takes seven to ten days. You may contact our trip/tour reservations team at reservations@dcnrhs.org and ask that this process be expedited. After your request, usually within forty-eight hours, we will have you added to the system and will notify you when you will be able to successfully purchase trips at the reduced member fares. We apologize for the inconvenience.

NOTE: We appreciate our members and all our customers.  However, refunds of the difference between a member and a non-member fare  will not be issued to those who make a trip reservation before their membership is purchased, fully processed, and loaded into our ticketing system.